Frequently Asked Questions (FAQs)

  • Step 1: Identify the property you're interested in.
  • Step 2: Inspect the property's condition and its surroundings.
  • Step 3: Obtain the Auction Documents from our website,
  • Step 4: Conduct necessary searches and inquiries about the property.
  • Step 5: Register and prepare the auction deposit. You can remit it via bank draft or online banking transfer through FPX (Financial Process Exchange).
  • Step 6: Bid on the auction day.
Customers are not permitted to inspect the interior of the property but able to assess its external condition and observe the surrounding environment.
The Auction Document provides details about the property and is known as the Proclamation of Sale in auction terms.
Ensure compliance with legal or regulatory requirements, including checking for restrictions, property condition, location, caveat information, outstanding details, and thoroughly reviewing auction documents.
Payment for the Auction Deposit needed to be done via bank draft or online banking transfer through FPX (Financial Process Exchange) at least 1 day before the auction day.
You will need to re-issue the bank draft, as misspelling or typographical error(s) are not allowed.
Yes, you can authorize someone to bid on your behalf by providing us with an authorization letter.
For Individual Buyers:
  • Original and photocopy of Identification card (I/C) (both sides)
  • Authorization/nomination letter (if bidding on behalf of someone else)
  • Additional funds to cover the difference between the reserve price and successful bid price (5% or 10% of the successful/additional bid price)
For Corporate buyers:
  • Company M&A (Certified true copy by Company Secretary)
  • Form 24 (Certified true copy by Company Secretary)
  • Letter of authorization (on company letterhead with company stamp, signed by at least 1 Director)
  • Photocopy of Identification cards (I/C) of Directors
  • Additional funds to cover the difference between the deposits paid upon registration (5% or 10% of the successful/additional bid price).
It's crucial for the buyer to conduct thorough due diligence before bidding to comprehend any existing liabilities linked to the property. In certain instances, the auction documents may specify how outstanding debts or liens will be addressed, potentially permitting adjustments to the purchase price or other arrangements to settle these obligations.
In most cases, once you've made a bid at an auction, it's considered a binding contract, and withdrawing your bid could result in legal consequences.
A dedicated representative will be assigned to assist you throughout the auction, offering free support from start to finish, including post-auction assistance.
Yes, your deposit will be refunded if your bid is unsuccessful. However, if you are the successful bidder, you cannot cancel the transaction; otherwise, your deposit will be forfeited.
The Auction Deposit will be refunded to your bank account within 2 working days.

Payment: Upon winning the bid, you'll need to make payment for the winning bid amount. This process may entail paying a deposit immediately after winning and then settling the remaining balance within a specified timeframe, often within a few days.

Contract Signing: You may need to sign a contract or agreement that outlines the terms of the purchase, including the sale price, payment schedule, and any other conditions.

Transfer of Ownership: Once payment is complete and all necessary paperwork is finalized, the ownership of the property or item will be transferred to you. This step may involve legal processes such as deed transfers or title registrations.